1. Information We Collect
We may collect personal and business information necessary to deliver our services.
Contact Information
Name, email address, phone number, mailing address, and business name
Payment Information
Billing details processed through secure third party providers
Business Information
Business structure, EIN, onboarding responses, and service related data
System and CRM Data
Login credentials, domains, integrations, and configuration details required for CRM and portal setup
Usage Data
IP address, browser type, device information, and site interactions
Communication Data
Emails, SMS messages, and support communication history
2. How We Use Your Information
We use your information to:
- Deliver services including CRM builds, portal systems, coaching, and software setup
- Provide access to digital products and training
- Process payments and confirmations
- Communicate updates, onboarding steps, and support
- Send marketing and promotional content
- Improve systems and user experience
- Maintain compliance with legal requirements
3. SMS, Email, & Marketing Communications
By providing your information, you consent to receive communications.
SMS Communication
- Message frequency may vary
- Message and data rates may apply
- Reply STOP to opt out
- Reply HELP for assistance
Email Communication
- You may unsubscribe at any time
- Service related emails will still be sent
We do not sell or share SMS opt-in data for marketing.
4. Sharing Your Information
We do not sell your personal data.
We may share information with trusted providers including:
- CRM platforms such as GoHighLevel and SuiteDash
- Tax software providers such as TaxSlayer Pro and OLT Pro
- Payment processors and communication tools
We may also share data when required by law.
5. Third Party Platforms
We are not responsible for:
- Third party system security
- Platform outages or downtime
- Changes to features or policies
Clients are responsible for understanding third party platform terms.
6. Data Security
We implement reasonable safeguards to protect your data.
However, no system is fully secure and use of our services is at your own risk.
7. Cookies & Tracking
We use cookies to improve performance and user experience.
You may disable cookies in your browser settings.
8. Data Retention
We retain data as needed to:
- Deliver services
- Maintain records
- Comply with legal requirements
Inactive data may be archived or deleted after 12 months.
9. Your Rights
You may:
- Request access to your data
- Update your information
- Request deletion where allowed
- Opt out of marketing
Contact: [email protected]
10. Data Responsibility
You are responsible for:
- Securing your login credentials
- Managing access to your systems
We are not responsible for unauthorized access due to user actions.
11. Website Disclaimer
All content provided on this website, within our systems, and through our services is for informational and educational purposes only.
Crest Suite Agency does not provide legal, tax, or financial advice.
You acknowledge that:
- You are responsible for your business decisions and actions
- Results are not guaranteed
- Information provided should not replace professional advice from licensed professionals
We make no guarantees regarding income, business growth, or outcomes.
Use of this website and our services is at your own risk.
12. Limitation of Liability
We are not liable for:
- Business losses
- Missed opportunities
- Data loss outside our control
- Third party platform failures
13. Children's Privacy
Our services are for individuals 18 and older.
14. Policy Updates
We may update this policy at any time.
Continued use of services means you accept updates.
15. Contact Information
Last updated: April 1, 2026

